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Medical Meals

If you have special dietary requirements, you can let us know in advance and we will provide you with a suitable meal. You can request a special or medical meal through Manage My Booking.

Medical meals are available to:

  • all longhaul customers
  • Club Europe customers
  • Euro Traveller customers to/from Moscow, Athens, Istanbul, Larnaca, Kiev, Sofia, St Petersburg, Bucharest and Tripoli

If you’re travelling on a standby or waitlist basis you will not be able to request a medical meal.

A minimum of 24 hours notice is required for all medical meal requests.

In-flight medical meals

Type of mealDescription
BlandFor those with digestive tract and gut disorders. Excludes mustard, pickles, garlic, fried and fatty food.
DiabeticFor those who need to manage blood sugar levels. Foods excluded are sugars, syrups, jams, cakes and chocolate, unless specifically for diabetics.
Fresh fruit platterA single fresh fruit plate. Restricted availability on some European flights.
Gluten freeFoods excluded are wheat or wheat flour, barley oats and rye, bread, cakes (unless wheat free), pastry, sausages or any flour based products.

The name changes to Gluten intolerant meal from travel departure date 1/6/2009.
High fibreExcludes white flour products and contains only unrefined cereals.

This meal will not be available from travel departure date 1/6/2009.
Low calorieA low calorie diet should not contain excessive protein portions and the meal is low in fat and sugar.
Low cholesterolHigh fibre meal with reduced amounts of fat.

The name changes to Low Fat from Travel departure date 1/6/2009.
Low proteinFor those with kidney or liver problems who need to manage protein intake.

This meal will not be available from travel departure date 1/6/2009.
Low sodium/saltExcludes use of salt, MSG and baking soda/powder. Herbs and spices are used to flavour the meal.

The name changes to Low Salt from Travel departure date 1/6/2009.
Low purineFor those who have a tendency to form uric acid. Excluded are anchovies, crab, herring, liver, offal and shrimps.

This meal will not be available from travel departure date 1/6/2009.
Non lactoseExcludes cheese, dairy products and their derivatives and lactose or milk products.

The name changes to Low Lactose from travel departure date 1/6/2009.

Note:
Unfortunately, variations of the meal request cannot be accepted, as we are unable to guarantee delivery of them across our entire network. Also, requests for specific items such as lobster, steak, caviar, fruit plate made for personal preference cannot be accepted